I turned on Pop-up Blocker but I still see some pop-ups. Why?

The following are some common reasons why you might still be seeing pop-ups:

You might have software, such as adware or spyware, on your computer that is opening pop-up windows.
To stop these pop-ups, you will have to identify the software that is opening them, and then remove it or change its settings to stop it from opening pop-up windows. For information about detecting and removing adware and spyware, see Spyware: frequently asked questions.


Some windows with active content are not blocked.

Internet Explorer will not block pop-ups from websites that are in the Local intranet or Trusted sites content zones. If you want the pop-ups from these websites to be blocked, you have to remove the websites from these zones. For more information, see "Understanding security zones" in Related Topics.

Internet Explorer will not block pop-ups from sites that have been added to the list of sites you allow pop-ups from.