Unable to create another account on my windows 8 desktop

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Q

I have a Microsoft account, I would like to create another account for my wife to use on the same desktop.

Repeatedly get the error message 0x80070426 after a really long time of entering her email address.

Have tried the Troubleshooter - no success.

✍: Guest

A

1. Are you creating a Microsoft account or a local account?

2. Which troubleshooter did you run?

3. What is the complete error message?

Please install all the Windows update and check. Refer â€œDo I need to check for updates? â€œin the link below.

http://windows.microsoft.com/en-US/windows-8/windows-update-faq

Windows Update: Frequently Asked Questions

http://windows.microsoft.com/en-US/windows-8/windows-update-faq

For reference:

Create a user account

http://windows.microsoft.com/en-us/windows/create-user-account#create-user-account=windows-8

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