What is the "SftService.exe" process on Windows 8? Is the "SftService.exe" process a virus? Can I terminate the "SftService.exe" process?

"SftService.exe" process represents "SoftThinks Agent Service" program.

"SftService.exe" process is normally running under the parent process "Boot" as shown in the process tree below:

Boot
   SftService

On the Processes tab of "Task Manager", "SftService.exe" process may be listed as:

Image Name                 Memory   Description
--------------------   ----------   -----------
SftService.exe            4,348 K   SoftThinks Agent Service

Additional information about "SftService.exe" process:

Command line:
   "C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe"

Programe file information:
   Name: SftService.exe
   Location: C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
   Description: SoftThinks Agent Service
   Version: 3.0.0.6
   Size: 1914728 bytes
   Last modified: 9/12/2012 11:18:34 PM
   Company Name: SoftThinks SAS
   
Some data files used:
C:\Windows
C:\Windows\SysWOW64
C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe.20161210183308_0.log

Some registry keys used:
HKLM\SYSTEM\ControlSet001\Control\SESSION MANAGER
HKLM\SYSTEM\ControlSet001\Control\Nls\Sorting\Versions
HKLM\SYSTEM\ControlSet001\Control\Nls\CustomLocale
HKU\.DEFAULT\Control Panel\International
HKCR\AppID\{C44AC417-05E6-41B8-8511-BDAB43407671}
HKLM\SOFTWARE\MICROSOFT\WindowsRuntime\CLSID
HKCR\ActivatableClasses\CLSID
HKLM\SYSTEM\ControlSet001\Control\Nls\Sorting\Ids

Some DLL libraries used:
C:\Windows\SYSTEM32\ntdll.dll
C:\Windows\SYSTEM32\wow64.dll
C:\Windows\system32\wow64win.dll
C:\Windows\system32\wow64cpu.dll
C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
C:\Windows\SysWOW64\ntdll.dll
C:\Windows\SysWOW64\KERNEL32.DLL
C:\Windows\SysWOW64\KERNELBASE.dll
C:\Windows\SysWOW64\WTSAPI32.dll
C:\Windows\SysWOW64\USERENV.dll

"SftService.exe" process is not a virus. You should not terminate "SftService.exe" process.

⇒ "UNS.exe" Process on Windows 8

⇐ "LMS.exe" Process on Windows 8

⇑ System Processes on Windows 8

⇑⇑ Windows 8 Processes Tutorials