Why does my document scramble when I scroll up?

Q

I have a new Windows 8 computer. The software came preloaded. When I use Word, and have several pages done, if I scroll upward the words get all scrambled- lines of text overlapping other lines, the page borders stack up like a skewed sheaf of pages. What is happening? How do I fix it?

✍: Guest

A

Be assured that we will help you to resolve this issue.

However, we need more information to understand to issue better. Please answer the following questions.

1. Do you mean Microsoft Office Word when you refer to â€œwordâ€?
2. Is the issue confined to Microsoft Office Word?
3. Which version of Microsoft Office is installed?
4. Do you get any error messages/code when the issue occurs?
5. Did you make any changes to the computer prior to this issue?

2014-08-11, ∼2659🔥, 0💬