What Is Tech Support Scam
What is Tech Support Scam?
Tech Support Scam uses the following elements to trick you to pay the scammer to fix a fake issue on your computer:
Here is how Microsoft describes Tech Support Scam:
Tech support scams use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix contrived device, platform, or software problems.
Some tech support scam malware may also come in the form of executable files downloaded on your PC, just like malware. Similarly, when executed, they may display fake error notifications about your computer or software.
These fake error messages aim to trick you into calling an indicated technical support hotline. Note that Microsoft error and warning messages never include a phone number.
Some scammers use cold calls. They call you directly on your phone and pretend to be representatives of a software company. They can then ask you to install applications that give them remote access to your device. Using remote access, these experienced scammers can misrepresent normal system output as sign of problem.
When you engage with the scammers, they can offer fake solutions for your “problems” and ask for payment in the form of a one-time fee or subscription to a purported support service.
A more information, see Microsoft "Tech support scams" article.
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