Product: Microsoft Silverlight -- Error 1402.

Q

trying to install Microsoft Silverlight on my computer but keep getting this error: MSI (s) (90:F8) [13:18:15:124]: Product: Microsoft Silverlight -- Error 1402. Could not open key: HKEY_LOCAL_MACHINE32\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_BROWSER_EMULATION. System error 5. Verify that you have sufficient access to that key, or contact your support personnel. I have checked in regEdit.exe that I have permission for this folder.

✍: Guest

A

This issue can occur due to remnants of pervious installed Silverlight files. I would suggest you to completely uninstall and reinstall Silverlight and check if it helps you fix the issue. To Remove Silverlight, follow the steps below:

Press Windows key + X, click Control Panel, and then, under Programs and features, click Uninstall a program.

In the list of programs, click any earlier version of Silverlight such as "WPF/E" (codename) Community Technology Preview or Microsoft Silverlight, and then click Uninstall.

After the uninstalling process is complete, you can install the latest version of Silverlight.

Access the link to know more about uninstalling Silverlight.

http://www.microsoft.com/silverlight/get-started/install/uninstall-win.aspx

2017-03-23, 2174👍, 1💬