Multiple downloads of emails

Q

I suddenly find when I click on Send/receive the message says downloading emails and downloads say one or two but the number being downloaded keeps rolling.

At one time it said 7,000 emails plus.
I then realised in my inbox it was downloading duplicates of old emails - hundreds of them as long as I had the email receive thing open.

How can I stop this please. I am on TalkTalk and have Windows 8.

I think I have my settings to receiving emails ever ten minutes so presumably this downloading of hundreds will happen automatically every ten mins?

I've tried logging off and on again - no difference.

Someone said go to Tools and email account but when I hit Tools I cant see email accounts listed.

✍: Guest

A

You need to get in contact with your Email Service Provider (TalkTalk?) and make sure you have configured the email application correctly according to them.

For example:
How do I set up Windows 8 Mail for TalkTalk email?
and
http://help2.talktalk.co.uk/set-and-manage-your-email/how-do-i-set-windows-8-mail-talktalk-email What are TalkTalk's email settings?
http://help2.talktalk.co.uk/set-manage-email/what-are-talktalks-email-settings

You would look at those settings and whatever you have setup and make sure they match.

2013-11-25, 2609🔥, 0💬