Without exception, when I attempt to search files on Google Drive using the Explorer search tool, I am told "No items match your search." This is true even when I know that the directory I am searching contains a file or folder that is responsive to the query. For instance, when I search Google Drive for the term "memo" (there are literally hundreds of Word documents and .PDFs on our Google Drive that should be responsive to this query), I am told "No items match your search."

After reviewing other posts on resolving Explorer search malfunctions, I tried using the Troubleshooter. It did not resolve the issue. I then tried using the System File Checker. It did not resolve the issue either. However, after running the System File Checker, I received the following message:

"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios."

I saved a backup of cbs.log and can provide it on request.

As a result of this issue, if I want to perform a search of our files on Google Drive, then I have to either perform the search using Google's website or I have to use a Mac. This makes me very sad.

I am using a Surface Pro 4.

If SFC scan found corrupted system files and couldn’t repair it, I suggest you to go through the below article Use the System File Checker tool to repair missing or corrupted system files and refer the section How to manually replace a corrupted system file with a known good copy of the file. Click on, https://support.microsoft.com/en-us/kb/929833 If the issue persists, you can perform DISM tool and check if it helps.

Run DISM Tool

I would also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, it may replace the incorrect data with corrected version available. Follow the steps.

1. Press Windows key + X.

2. Click command prompt (Run as administrator).

3. In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:

DISM.exe /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

To close the Administrator: Command prompt window, type Exit, and then press Enter.

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