can't accese internet after Windows updates

Q

Window 8 laptop, after usual windows updates, can't access internet by either google chrome or iternet explore, showed that the page can't be displayed. restart the computer didn't help. Other devices in the house have no problem to access internet. Theee is cable connected to the computer, wireless also available. Please help to fix the problem.

✍: Guest

A

Can you start the run command box by type
Windows Key + R
Then type cmd
Then type ipconfig

results

connection-specific DNS suffix Media disconnected

Tunnel adapter Local area connection*2 Media disconnected

All of your network cards are showing as disconnected.
This means that you will be unable to access the internet.
It may be worth trying a system restore.
Click on Start and then type system restore, go through the options and it should show some dates before the last update.

Give that ago, otherwise we will need to investigate why your network card is not working.

2014-10-27, 1997🔥, 0💬