Unable to play the DoubleDown Casino game

Q

I play doubledown casino and some of the games are not loading like they use to leaving me frustrated. When I try to access the game in a flash it says I need to update my Flash Player but in checking for this I find that my Flash Player is up to date.

✍: Guest

A

would like to have some information about this issue. Please do answer to these questions.

1. Are trying to play the “DoubleDown Casino” game from Facebook website?
2. Are you using Internet Explorer 10 browser to play this game? If yes, with which of its versions do you face this issue (Desktop or Modern User Interface version)?
3. What are the recent changes that you have made to the computer prior to this issue?

When playing online games from websites like Facebook, Yahoo, MSN and other websites using Internet Explorer you may notice that the online games may not perform as expected. In order to resolve this issue, we need to check certain features of Internet Explorer 10. I would request you to try the following methods and check if that helps.

Method 1: Try using the Desktop version of Internet Explorer and check the issue.

If you are using the Modern User Interface version of Internet Explorer, then try using the desktop version and check if that helps. If the issue persists in the desktop version as well, then try the next method and check.

Method 2: Check if the Flash Player is enabled on Internet Explorer 10

You may follow these instructions to check this.
a) Open the Gaming website in the desktop version of Internet Explorer 10.
b) From the Settings menu, choose “Manage Add-ons”
c) Select the Flash Player add-on: Shockwave Flash Object.
Note: Make sure that the website that you have opened has rich media content to see Flash Player in the add-on list.
d) Click on “Enable” and then click on “Close”.
If it is already enabled, then try the next method and check.

Method 3: Check if you are using ActiveX Filtering or Tracking Protection
I would suggest you to check if you have enabled ActiveX Filtering or Tracking Protection in the Internet Explorer 10. If you are using ActiveX Filtering or Tracking Protection in Internet Explorer 10, then some content like games or videos might be disabled. So, try disabling these features and check if that resolves the issue. You may refer to these links.

Use ActiveX controls
http://windows.microsoft.com/en-us/internet-explorer/use-activex-filtering#ie=ie-10

Use Tracking Protection in Internet Explorer

http://windows.microsoft.com/en-us/internet-explorer/use-tracking-protection#ie=ie-10

If the issue is not resolved, then try using the Compatibility View for the gaming website and check if that resolves the issue.

Method 4: Use the Compatibility View in Internet Explorer 10 and check the issue.

I would suggest you to refer to the article: “Use Compatibility View in Internet Explorer” from the given link and then follow the instructions given in it to turn on the Compatibility View for the gaming website and check if that resolves the issue.

http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-10

2015-05-18, 2376🔥, 0💬