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Seagate Free Agent Desktop won't recognize my hard drive in Windows 8

Q

My Seagate Free Agent Desktop does not recognize the hard drive on my new computer with Windows 8. Although I can still use it to save and transfer all data from one to the other, I lose the menu features of the Seagate such as Backup and Sync. It worked fine on my older computer which ran on Windows XP. I did try the compatibility mode troubleshooting and that did not help.

The message in Seagate Manager appears as :
No external drives were found. Make sure your external drive is connected and turned on.

✍: Guest

A

Control Panel > Hardware and Sound > Devices and Printers, right click the unit and Troubleshoot and see if anything turns up.
I believe that the software that is in the device is not Windows 8 compatible and that is why that it won't Sync or backup without recognizing a hard drive. Speak to Seagate if they have any answers.

2013-02-25, 6534👍, 0💬

Administration Adware Spyware Apache Bluetooth DOS Commands Edge General Internet Connection Internet Explorer Media Center Media Player Mozilla Firefox MS Access Performance PHP Programming Security Silverlight Tips Tools Tutorials Windows 10 Windows 7 Windows 8 Windows Phone Windows Server 2008 Windows Server 2012 Windows Server 2016 Windows Vista Windows XP