Network onnectivity issues With Windows 8

Q

Please help with the following if possible (Windows 8 64bit, laptop connecting wifi):
1. IPv6 - No internet;
2. Windows 8 Store and other apps do not work - can't connect;
3. Skydrive does not connect and sync - I have the latest PC app.

I am spending more time investigating problems with my systems than using them, per the above issues.

✍: Guest

A

I understand that the Windows 8 laptop is not connecting to Internet and also face issue with Windows store and other apps, Skydrive doesn’t connect and sync.

Before we proceed with the troubleshooting steps, please answer the questions given below.

1) What is the make and model of the computer?
2) Do you remember making any changes prior to this issue?

For Internet issue, I would suggest you to follow the methods given below.

Method 1: Run the Network and Internet troubleshooter and check if that helps. Follow these steps to run the troubleshooter.

a) Move the mouse to the bottom left corner of the screen and right-click on the ‘Start’ icon and select ‘Control Panel’.
b) In the search box, type ‘Troubleshooter’, and then click ‘Troubleshooting’.
c) Under ‘Network and Internet’, click ‘Internet Connections’.

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