Mail app keeps closing on Windows 8

Q

whenever I click on a folder in the mail app it will close and go back to the start screen. doesn't matter which account or fiolder, as soon as I click on it it closes.

✍: Guest

A

From the issue description I understand that when you click on a folder, the mail app closes and brings up start screen on Windows 8 computer.

I would really appreciate if you can help me with the following information.

-Did you make any changes on the computer prior to this issue?

I would suggest you try these methods and check if it helps.

Method 1

Download and run the Modern UI App troubleshooter and check.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

Method 2

Refer the help article and check it helps.

What to do if you have problems with an app

http://Windows.microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

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