devices cannot find printers

Q

my hp c4780 shows to work when I run test page but does not appear on devices

✍: Guest

A

Please upload and share with everyone copies of your System and Application logs from your Event Viewer to your Sky Drive and post a link here.

To access the System log select the keyboard shortcut Win+X, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and Save All Events as and give the file a name. Do the same for the Applications log.

2013-07-15, 2730🔥, 0💬