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Windows 10 not recognising external hard drive
When I plug my external hard drive into my laptop it is not recognised by the computer. The light on the external hard drive turns on - indicating it is working. However it does not come up in This PC or Device Manager etc.
✍: Guest
The issue may arise if the currently loaded USB driver has become unstable or corrupt or if your PC requires an update for issues that may conflict with a USB device and Windows. This may also occur if your USB controllers may have become unstable or corrupt. So, I would suggest you to try the following steps and check if the issue persists.
Method 1:
Run the Hardware and Devices troubleshooter and check if it helps.
a) Press Start button from the keyboard.
b) Type “Troubleshooting†in the search bar and press “Enterâ€.
c) In the “Troubleshooting†window, click on “View All†on the left pane.
d) Click on “Hardware and devicesâ€.
e) Click on “Advanced†and then click on “Run as Administratorâ€.
f) Click “Next†and follow the on-screen instructions to complete the troubleshooting process.
If the issue still exists, try the next method.
Method 2:
Remove and reinstall all USB controllers.
Press Windows key + X, click Device Manager.
In the list of hardware categories, find and expand Universal Serial Bus controllers.
Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
Restart the computer, and let the USB controllers get reinstalled.
Plug in the removable USB device, and then test to make sure
that the issue is resolved.
2016-04-23, 2429🔥, 0💬
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