My computer ran automatic updates and now I can not print anything. I am not a computer savy person, so I am looking for an easy solution. I have a Lexmark All In One Pro901 and I have either Windows 7 or 8 (like I said, not a techy, so I don't know). I spent 3 hours on the phone Microsoft Support last night and they were not able to solve the problem. I also called Lexmark support but they wanted $200 to diagnos and fix the problem. Has else anyone had this problem? What can I do to fix it?

One thing you might check first is to make sure the Print Spooler in "SERVICES" is started, and Bidirectional Support is Enabled...

The "Print Spooler" can be found in Control Panel... Administrative Tools... Services.

To find Bidirectional Support, right click on the printer in Devices and Printers, select Printer Properties, PORTS tab, and it will be near the bottom...

I have found that the printer needs to be physically unhooked from the computer to change the Bidirectional Support. Otherwise the change won't stick..