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Trouble changing my auto renewal to "Off".

Q

I'm trying to change my auto renewal to "off" but when I click change it goes to "Help us protect your account" page. I enter the code but it just goes to another one of my other emails again. It keeps recycling the "Help us protect your account" page. Any solutions or tips please?

✍: Guest

A

Are you trying to change the auto renewal to "Off" in your Xbox Live account?
If so, you may refer to the Xbox support article and check if it helps:
Turn off auto renewal or cancel membership
http://support.xbox.com/en-GB/billing-and-subscriptions/subscription-management/cancel-xbox-live-gold-subscription
You may also get in touch with Xbox Live support for further assistance:
Xbox forums
http://forums.xbox.com/xbox_forums/xbox_support/f/12.aspx

2012-08-13, 3004👍, 0💬

Administration Adware Spyware Apache Bluetooth DOS Commands Edge General Internet Connection Internet Explorer Media Center Media Player Mozilla Firefox MS Access Performance PHP Programming Security Silverlight Tips Tools Tutorials Windows 10 Windows 7 Windows 8 Windows Phone Windows Server 2008 Windows Server 2012 Windows Server 2016 Windows Vista Windows XP