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No video or music playing with my laptop
I have an issue with my laptop (Toshiba Satellite) with Windows 8 built in. Since 2 days I couldn't play any videos or music (Youtube,Jango radio,ecc). I also noticed that Skype isn't working anymore, is always loading but I am not actually able to log in. Explorer or Google chrome are very very slo...
2015-01-12, 1989🔥, 0💬

Duplicate music files galore!
Win8.1, Win Media Player 12 Way too many duplicate files in 3 or 4 directories. Is there an easy (sensible?) way to trim them down? You could use a program that can try to identify and remove duplicates, but there's a problem: if the files are different (different types of audio files, different com...
2014-12-10, 2121🔥, 0💬

Windows 8 WLM contacts backup
I am using Windows 8 with Windows Live Mail and would like to know who to make a backup - to an external disk - of my list of contacts e-mail addresses. Inside the Windows Live Mail program, go into your Contacts section so you are looking at your address book. Then click Export on the toolbar here....
2014-11-12, 2057🔥, 0💬

How to search for special characters in Explorer?
have a collection of 1000+ files in an FTP folder. The problem is that about 50 of them contain & symbols in their file names. I need to find and delete all files containing the '&' symbol. I thought it should be easy enough to search File Explorer for the '&' symbol. However, when doing...
2014-11-10, 6719🔥, 0💬

Retrieve Files Created in Windows 8 Temporary Profile
I am running Windows 8 and it signed me into a temporary profile; I have read on here how to fix this issue so I am good with this. My problem is that while working in this temporary profile, my computer shut down and it seems I lost what files I had worked on and I need to retrieve those. These are...
2014-11-03, 2576🔥, 0💬

Issues with increasing space in Windows
I periodically after updating and installing software check my free space available through explorer, and randomly twice on two different versions of Windows (7 & 8) extra HDD space has become free. Since this is the second time this has happened I am beginning to wonder why and how? I am somewh...
2014-10-13, 2824🔥, 0💬

Touch pad Tapping is still active after it is disabled!
I have a Samsung laptop with Windows 8. I disabled Touchpad Tapping in the touchpad settings (both one-finger & two-finger) however, the touchpad STILL clicks when tapped! I went to the settings again and Tapping is still disabled, yet this continues. It is extremely annoying when I am working w...
2014-10-06, 2330🔥, 0💬

Blue Screen
Hi recently my computer has been crashing at random items and getting the blue screen for some reason i was wondering how to fix this i did a System file checker and all my drivers are up to date its been crashing before but the most recent one is KMODE_EXCEPTION_NOT_HANDLED here the details anyway ...
2014-09-04, 2249🔥, 0💬

File history disk size requirements
I'm trying to use File History however I may not be fully understanding it or its requirements. My thought from the way it is setup is that it would make backups of changed files until the disk fills up and then would delete the oldest ones to insert the newest (if you configure it that way in the a...
2014-08-06, 2653🔥, 0💬

Bad Pool Caller Windows 8
I continually get the Bad Pool Caller error and have to restart my laptop. I do not know how to solve this issue, or what steps to take to get it solved. In the attached DMP files, we have various BAD_POOL_CALLER (c2) bugchecks. Throughout the dumps and on the call stacks, we have a consistent devic...
2014-07-28, 2970🔥, 0💬

File History and restore to another PC
I would like to use the File History feature of Windows 8 and so far it has been working fine. However, I have come across a scenario and need input on practicality for the following: 1. File History working well and keeping 3 month of file versions on external USB drive 2. System crashes and new HD...
2014-07-09, 2561🔥, 0💬

Find Bar shows up unwanted!
When I'm using my laptop, whether it be Google Chrome, Internet Explorer, or on my documents when I'm searching for something, the "Find" bar keeps showing up and interrupting me. It shows up on the top right corner when I type "t", "y", Caps Lock, the left Shift, Tab, and Backspace. The only way I ...
2014-06-27, 2172🔥, 0💬

"Protexis Licensing V2 - PsiService_2.exe" Service on Windows 7
What is "Protexis Licensing V2" in my Windows 7 service list? And how is "Protexis Licensing V2" service related to PsiService_2.exe? "Protexis Licensing V2" is a Windows 7 service that "This service provides Protexis licensing functionality." "Protexis Licensing V2" service is provided by PsiServic...
2014-06-25, 57272🔥, 1💬

💬 2014-06-25 MTScincy: PSI_SVC_2 is necessary for running Corel products such as Video Studio, Vidio Studio Pro, etc. You can disable the service when ...

Windows media player can't play .flv files
When I try and use Windows Media Player (on my new Windows 8 pc) to play .flv files I get told the extension is not recognised but the player might still be able to play it. It isn't able to play it. Adobe flash player is only a web browser plugin and will not play downloaded FLV files. You need to ...
2014-06-23, 3547🔥, 0💬

Bsod dpc watchdog and iastor.sys
I have a ASUS g series and I keep getting Iastor.sys bsod when I log in and if it doesn't I get dpc watchdog randomly We do need the actual DMP file as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible. We prefer at lea...
2014-06-16, 3000🔥, 0💬

What Is an Outlook Data File (.pst)
What is an Outlook Data File? Why does it have an extension of .pst? An Outlook Data File, also called Personal Folders File, is a data file that can be used to store email messages, contact entries, appointments, tasks, notes, and journal entries from Microsoft Exchange Client, Windows Messaging, a...
2014-04-25, 2059🔥, 0💬

Move MSDN Windows 8 Pro licence from VM to real PC
I have been evaluating switching PCs from Windows 7 Pro to Windows 8 Pro on a VMware client for some time using an MSDN license key. I've resolved all my questions and I'm now considering buying a Windows 8 PC. My question is: Can I use the Windows 8 pro licence key that I was using on the VM client...
2014-03-18, 2444🔥, 0💬

Windows 8 apc index mismatch
I have windows 8 & my machine keeps shutting down & restarting, it gives me this apc index mismatch, or ntfs.sys or some kind of data kernel eror msg. My comp just went out of waranty in February. It has been doing this since I had it after about 2 weeks. I have made numerous phone calls to ...
2014-03-12, 3286🔥, 0💬

DPC Watchdog Violation - hp Pavilion TouchSmart W8 Model 14-b109wm
I have had my computer since Christmas with little problems since. Then yesterday my computer restarts saying "for more information search later for DPC_WATCHDOG_VIOLATION". Boots up, works for a couple minutes then restarts again. I read That Avg security can cause some problems but I don't have en...
2014-03-07, 2609🔥, 0💬

bluetooth speaker pairing, but no sound
My Bluetooth speaker works perfectly after pairing it, but when I disconnect the speaker and then want to reconnect it later, no sound is coming from the paired Bluetooth audio device anymore unless I reboot. Never had any problems with my bluetooth mouse. The Bluetooth speaker: is listed in Control...
2014-02-12, 2904🔥, 0💬

DPC Watchdog Violation - Microsoft Surface 2 PRO
Experiencing the DPC Watchdog violation error on a new surface 2 pro running windows 8.1. I've looked in eventvwr but am only able to see the unexpected reboot event. I tried to find firmware updates for the built in SSD drive but was unable to located them. I installed the most recent UEFI firmware...
2014-02-07, 4281🔥, 0💬

Windows 8 - Constant BSOD ( WHEA_UNCORRECTABLE_ERROR)
Recently built a PC and have constantly been getting the WHEA_UNCORRECTABLE_ERROR when I either fullscreen a youtube video or play games. These are the specs of my computer: Windo ws 8 Pro 64-bit - OS Asus M5A97 LE R2.0 - Motherboard AMD FX-8350 - Processor 8 gb of DDR3 memory -RAM ( clock rate is 1...
2014-02-06, 2814🔥, 0💬

System_Service_Exception.atikmdag_sys
Purchased this computer with Win8, upgraded to Win8 Pro during 'Promotional' period (Before Jan. 31, 2013) plus MS 'Code' offer before end of Feb. 2013 for the 'Windows Media Center'. Never having an issue over my first year until I lost everything with the following event(s). I was advised, Dec. 23...
2014-01-21, 3463🔥, 0💬

Problem With Flight Simulator X
I recently Purchased Microsoft Flight Simulator X Gold Edition (Which includes the game and Acceleration Expansion Pack) And I used the product key to activate the base game. That worked, and then I installed Acceleration and tried to activate it with it's product key. It said the Product Key was in...
2014-01-17, 2836🔥, 0💬

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